Chair Member: James Even Chen

November 22, 2012

Interview &Translation / Alice Dong

1. Welcome to, and we are honored to have you as our chair member! As you worked in Microsoft, can you tell me about the experiences you had in working in Microsoft?

This is James Even Chen, as been a training program manager for customer service and support department at Microsoft (Asia Pacific), my duties conclude training needs analysis, designing curriculums and train the trainers with product and program knowledge and related soft skills, trainer performance management, also develop trainers through coaching sessions.

2. What were the circumstances that lead you to starting your project TA workshop and what excited you to make you undertake it?

I was learning psychology to enrich my professional skills (training career) and also to fulfill my personal interest (willing to understand more about what’s behind and group dynamics – social psychology), then I started by learning positive psychology and Transactional Analysis, also known as TA – it’s a very good framework which with a set of tools for self awareness, personal growth and even organizational (culture) transformation. I read a lot of books on transactional analysis then and especially one of them is, Transactional Analysis for Trainers, which was written by Julie Hay. I had some questions and I wrote email to her, asking for clarification… I realized this is the field very close to my current experience, it’s also so practical and useful, I’d like to invite her to China to host the TA workshop, sharing this great learning and growth opportunity with those who may be interested in.

3. Ahh, the projects(TA workshop in China) sound very interesting, Could you tell us more about Professor Julie Hay and elaborate a bit on your approach to realize your project.

Professor Julie Hay – she lives near London, and she is the visiting Professor in Middlesex University. There’re Transactional Analysis professional communities around the world; and one of the schools – Developmental TA – was originated from her thoughts. Not only she was the former President of ITAA and EATA (International and European TA Association), but also the former president of European Mentoring and Coaching Council. (Now President of ICDTA) I think we can all benefit from her rich experience (over 35 years) in these fields – training, coaching, supervision etc.

4. Thanks for the introduction! It’s very impressive. What do you think about developmental TA and how has it impacted or effected your life?

Developmental TA focuses on personal growth and unleashing your potentials, which was widely used in coaching and supervision. The more I learn and practice it, the more I want to share my happiness and how useful it is, with other people. That’s one of the reasons why I’m introducing the workshop ( into China.

5. Of course a follow up to the previous question is, what were some of the biggest challenges you faced in developing this projects And why you choose to start up your business in Xindanwei?

The biggest challenge is that, I need to find the people who has interest on this. I plan to go to the places and forums where my target audiences (trainers, HR managers, and coaches etc.) gather – and promote it. Also it seems that we care more about hard skills (e.g., how to make a PPT) and not so much on “soft” things such as positive psychology and T.A. etc. But instead, if these “soft” things been resolved, our inner Child and creativity can then be fully unleashed.

6. Thanks again for providing this opportunity to interview you. Any final thoughts for our readers?

Despite the topics on Transactional Analysis (my favorite one ;-) ), I also like to discuss and share with you on various topics, like jazz and classical music, operating systems, e.g., iOS, Mac, Linux and even FreeBSD. You can find me in xindanwei and we can have a short talk. :-)

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